KingsTeamStore.com allows you to choose the best option for you during the checkout process. The costs of shipping will vary based on the destination, the method of shipment and possibly the weight of the shipment.
If an order is received by 2pm Pacific Time, every effort will be made to ship the order the same day it is received or as soon as possible thereafter. Orders are processed Monday-Friday only except for In-Seat Deliveries. If you are trying to expedite your order, please keep this in mind when selecting your shipping method.
Transportation delays due to inclement weather cannot be prevented or refunded. Our carriers will make every effort to meet the delivery requirements as defined by you but they cannot prevent unforeseen delays.
In Seat Delivery – This service is available at no charge provided you will be attending a Sacramento Kings home game. If you choose this method, but your order requires shipping, your credit card will be charged the appropriate amount for regular ground shipping. If you choose in-seat delivery, you must fill in the date of the game you will be attending, your section number and seat assignment. The delivery will usually be made by the start of the 3rd quarter.
Site to Store – This option is also available at no charge but requires you to come to the Kings Team Store at the arena to pick up your order once you have received confirmation that the order is available for pick up. Pick up at the Kings Team Store can be made during regular business hours or during Kings home games.
Ground Shipping – Shipment will arrive at its’ destination within 1-7 business days (major holidays excluded) based on final destination. For number of transit days for your destination, please see the chart below. This method cannot be used for PO Boxes or military addresses (APO/FPO). Military address shipping information will be explained later.
3 Day Shipping – Order will be received 3 business days (holidays excluded) after shipment. This option is not available to APO/FPO or PO Box addresses.
2 Day Shipping – Order will be received 2 business days (holidays excluded) after shipment. This option is available to most United States destinations. This option is not available to APO/FPO or PO Box addresses.
Overnight Shipping – Order will be received the next business day (holidays excluded) after shipment. This option is available to most United States destinations. This option is not available to APO/FPO or PO Box addresses.
APO/FPO or PO Box Addresses – An order to these addresses can be accommodated but you need to call (916) 928-5187 for a quote. Orders to these addresses will be sent via USPS Priority Mail. The options available will be given at the time the quote is given.
International Shipping – We ship to most international addresses. Options available will be shown during checkout if your address is outside the United States. The international shipping laws require us to reveal the contents of international packages and to state the full value of the shipment even if it is intended as a gift. Charges may be levied when the package reaches the country of destination. KingsTeamStore.com are not responsible for these charges and cannot provide estimates as to what these charges may be. If required, we recommend you contact your local customs office for information.
If you have any additional questions regarding shipping, please feel free to email us at firstname.lastname@example.org or phone us at (916) 928-5187.